Cookie Policy — HostAssistant

About This Policy

This Cookie Policy explains how HostAssistant uses cookies and similar technologies. We believe in transparency — no hidden trackers, no data brokering, and no advertising cookies. Just the minimum we need to keep the platform running smoothly.

For more details on how we handle your data, see our Privacy Policy.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They're widely used to make websites work, remember your preferences, and help site owners understand how visitors use their platform.

Some cookies are essential — without them, you can't log in or use core features. Others are optional and designed to improve your experience. HostAssistant keeps cookies to the absolute minimum.

Cookie Types We Use

Essential Cookies

Always active

These are required for the Service to function. They handle authentication, security, and core platform features. You cannot disable these — the platform won't work without them.

Session management (Supabase auth tokens)
CSRF protection for form submissions
Security and fraud prevention

Functional Cookies

Opt-in

These remember your preferences and make the platform more pleasant to use. They're optional, but disabling them means you'll need to reset preferences on each visit.

Language preference (Dutch, English, Portuguese)
Last viewed property
User interface preferences

Analytics Cookies

Opt-in · Disabled by default

Privacy-focused, first-party analytics only. No third-party tracking, no advertising pixels, and no personal data collection. We only track what helps us build a better product.

Page view counts (fully anonymized)
Feature usage statistics
No personal data collected

We do not use Google Analytics, Meta Pixel, or any third-party analytics service.

Third-Party Cookies

Service providers

These are set by the services we rely on to operate. They're only active when you use features that depend on them — like making a payment or setting up WhatsApp.

Stripe — payment processing (only during checkout)
Supabase — session management and authentication
Meta / WhatsApp — only during WhatsApp setup

No advertising or marketing cookies. Period.

Cookie Details

Cookie	Provider	Purpose	Duration	Category
sb-access-token	Supabase	Authentication	Session	Essential
sb-refresh-token	Supabase	Token refresh	30 days	Essential
locale	HostAssistant	Language preference	1 year	Functional
_hostassistant_session	HostAssistant	Session state	Session	Essential
__stripe_mid	Stripe	Fraud prevention	1 year	Third-party
__stripe_sid	Stripe	Fraud prevention	30 min	Third-party

* Cookie names and durations are based on the default configurations provided by Supabase, Stripe, and WhatsApp. These may change as the providers update their services.

Managing Your Cookies

Cookie banner on first visit

When you first visit HostAssistant, you'll see a consent banner. You can accept all cookies, reject non-essential ones, or customize your preferences — with one click.

Granular control

You can accept or reject non-essential cookies individually. Functional and analytics cookies are opt-in — you decide what we can use.

Change your preferences anytime

You can update your cookie preferences at any time. A link to cookie settings is available in the footer of every page.

Browser settings

You can block cookies entirely via your browser settings. However, essential cookies are required for login — blocking all cookies means the platform will not function.

Essential cookies cannot be disabled

These are required for authentication and security. Without them, you cannot log in or use the Service.

Manage cookie preferences

Update your cookie settings at any time. Essential cookies are always active.

More Information

Data Retention

Functional cookies: up to 1 year. Analytics cookies: up to 90 days. Essential cookies: session duration.

No Advertising

No cookie-based advertising. No retargeting pixels. No cross-site tracking. Ever.

No Data Sharing

Cookie data is never shared with advertisers, data brokers, or any unauthorized third party.

EU-Based Storage

All cookie data is stored on EU-based infrastructure (Supabase, Frankfurt region).

Questions?

If you have questions about our cookie policy or data practices, get in touch. We answer every question personally.

support@hostassistant.nl

We reply within 48 hours.